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Privacy policy

Last updated: October 2026.

Data controller

Jan Tutucci, sole proprietorship trading as La Loge Conciergerie
Company number (BCE/KBO): 1043.163.338
Rue Cervantès 4, 1190 Forest, Belgium
Email: lalogeconciergeriebnb@gmail.com

Data collected

  • Estimate form: first name, last name, email, phone, then municipality, property type, size, number of bedrooms, guest capacity, available days and the estimate displayed.
  • Contact form: first name, last name, email, phone (optional) and message.
  • Technical data: your IP address is used temporarily, in encrypted form, to limit abusive submissions (15 minutes).

No SMS or email verification is carried out: fields are only checked for their format.

Appointment form: first name, last name, email, phone, message (optional) and preferred meeting format (video call on Microsoft Teams or in person).

Purposes

Your data is used to send you the estimate, to get back to you about your project and to answer your requests. It is not used for any automated marketing or newsletter, and it is never sold.

Legal basis

Your consent, given by ticking the box provided (never ticked by default), and pre-contractual steps taken at your request.

Recipients

Your data is accessible only to the founders of La Loge Conciergerie. It is stored with our host (Hostinger), and notifications of new requests are sent to our email inbox (Gmail).

If you book a time slot, the information you enter in the calendar is processed by Calendly, our booking tool.

Retention period

  • Requests that do not lead to a contract (estimate, contact, appointment): automatically deleted 12 months after our last exchange.
  • Owners we work with: for the whole term of the contract, then as long as needed to meet our legal obligations (in particular accounting and tax) and to defend our rights.
  • Encrypted IP address used against abusive submissions: 15 minutes.
  • Cookie choices: 6 months.

Your rights

You may at any time request access to your data, its correction or deletion, restriction of processing, object to it, request portability or withdraw your consent, by writing to lalogeconciergeriebnb@gmail.com.

You may also lodge a complaint with the Belgian Data Protection Authority: www.dataprotectionauthority.be.

Cookies

This website uses no advertising cookies and no audience measurement tool. Fonts are served from our own server.

Necessary cookies (always active):

  • ll_consent: remembers your cookie choices, for 6 months.
  • pll_language: remembers the language you chose, for 1 year.
  • WordPress login cookies only concern the website administrators.

External content (only with your consent): the online booking calendar is provided by Calendly. It only loads if you accept external content or click “Show the calendar”. Calendly then sets its own cookies and processes the information you enter under its own privacy policy.

You can change your choices at any time: Manage cookies.