We manage your short-term rental on Airbnb, Booking and other platforms, anywhere in the Brussels-Capital Region. Here is, service by service, what we do for you, what the commission covers and what is billed separately.
Check-in
Key box, clear instructions and coordinated times: your guests find their way easily, without you having to be there.
Welcome
Biscuits, water or drinks, toothbrush, shampoo: a thoughtful welcome, prepared before every arrival.
Housekeeping
We organise cleaning and linen between stays with the housekeeping staff, and make sure everything is ready.
Partnership
On a Teams call, we agree with you how much you want to delegate: full management, or certain decisions you keep.
Included in the 20% commission
The commission is 20% of the gross rental amount. It covers everything that keeps your listing and your bookings running. In the first month it is not charged, with no commitment.
01
A listing that shows your home as it really is, at its best.
We write your listing by highlighting what makes your home pleasant: its neighbourhood, its amenities, its atmosphere. Title, description, house rules, practical information: every section is filled in with care.
We publish the listing on Airbnb, Booking or the other platforms chosen with you, then keep adjusting it over the stays: guest feedback, season, new amenities. If you would like a professional photo shoot, we discuss it together.
In practice
02
The right price at the right time, within the limits you set.
A night is not worth the same on a Tuesday in February and on an event weekend in Brussels. We adjust your rates according to the season, the day of the week, events and demand, while respecting the minimum price and the rules you have set.
We keep your calendar up to date across platforms to avoid double bookings, and we block the dates you want to keep for yourself.
In practice
03
Every request handled, every stay followed.
We answer booking requests, check guest information with each platform’s tools, and handle changes and cancellations according to your listing’s conditions.
You keep an eye on your home’s activity without having to deal with it, and you can reach Loukas or Jan directly with any question.
In practice
04
Clear answers, before, during and after the stay.
We talk with your guests from their first question until they leave: information about the home and the neighbourhood, check-in instructions, practical tips, special requests.
If something unexpected happens during the stay, we are their point of contact and we organise the solution: you are only asked when your decision is needed. After check-out, we thank the guests and reply to the reviews left on your listing.
In practice
05
Simple arrivals, without you having to travel.
We organise every arrival: time agreed with the guest, clear access instructions, key box or another solution defined with you, depending on your home.
At check-out, the home is checked with the cleaning staff and prepared for the next guests.
In practice
Billed separately, agreed together
These services are carried out by cleaning staff and providers we coordinate. Their cost is agreed together during our call, depending on your home and your needs. These additional costs remain payable during the first month.
06
A clean home and fresh linen for every arrival.
Between stays, cleaning is done by the cleaning staff we work with: living areas, kitchen, bathroom, floors, bins, and the home put back in order.
Sheets and towels are changed for every arrival, on terms agreed together. We make sure everything is ready before the guests arrive.
In practice
07
The small touches that make the difference.
Biscuits, water or drinks, toothbrush, shampoo: we prepare a thoughtful welcome before every arrival.
We also keep track of everyday consumables (toilet paper, soap, cleaning products, coffee or tea depending on what you offer) so that your guests have everything they need.
In practice
08
Small problems dealt with, without you having to manage them.
A blown bulb, a leaking tap, a broken appliance: we spot and report problems, then coordinate the providers needed.
Together we set the amount above which we ask for your approval before any work. Coordination is part of our service; the cost of the work is billed to you separately.
In practice
09
A specific need? We look at it with you.
Key box, professional photo shoot, small equipment for the home or any other request related to your property: we look at it with you and agree on the terms together.
01
By video call on Microsoft Teams or in person, we get to know each other and talk about your property, your expectations and the level of delegation you want.
02
We discover the home and define together the prices, the house rules, and the terms for cleaning, linen and keys.
03
We create or take over your listing and publish it on the platforms chosen with you.
04
We manage every stay and remain your two contacts, with a direct line for all your questions.
Before going live, please check that your property may be rented on a short-term basis (regional rules, co-ownership regulations, landlord’s consent if you are a tenant). We discuss it from the first call.
A conversation with Loukas and Jan, by video call or in person, to get to know each other and see how we can look after your rental.
